Hang on - have you checked the date on the back of the sticker?
The food business may have only just received a new rating.
It can take up to 6 weeks for the Local Authority to update the published information - including the 42 day appeal period (21 days for the business to lodge an appeal, 21 days for the LA to determine).
If the date is older than that, and the rating doesn't match ours, we can report it directly to the right department at the responsible Local Authority for you*
* - ScoresOnTheDoors will pass on your email address, but this will not be retained on our database.