Contacting Technical Support

This website only contains data from councils who have subscribed to the scheme. If your local council has subscribed and you cannot find a premises you believe should be listed, then you should contact them. If your local council is not a member of our scheme, please contact them and let them know there is public demand for their data to be available here.

Please note that Transparencydata is the website publisher only and that all the data is entered by, and the responsibility of, local authorities.

Please contact your local council. A link to their contact details will be displayed from your premises' details page.

Please note that Transparencydata is the website publisher only and that all the data is entered by, and the responsibility of, local authorities.

Data shown on this site remains the property and responsibility of the submitting council. You should contact the appropriate council if you believe we have inaccurate or missing data.

Please note that Transparencydata is the website publisher only and that all the data is entered by, and the responsibility of, local authorities.

If you are reporting a problem or a comment on the service, please check the FAQs first.

The technical help desk cannot help with issues associated with individual premises or inspections. These should be referred to the food safety team at your local council. Their contact details can be found on the council’s home page via the “FIND A COUNCIL” menu selection above.

If you do have technical issues with the site, you can contact us using :

• Either, complete this short fault reporting form, or
• Email support@scoresonthedoors.org.uk, or
• Phone 01226 241871.

Technical support is available between 9:00am and 5:00pm Monday to Friday. Technical support is not available over bank holidays and the Christmas period.

Please note that Transparencydata is the website publisher only and that all the data is entered by, and the responsibility of, local authorities.

If you are experiencing difficulties when accessing a CIEH training course, please take a moment to read through the support page at http://cieh-elearning.com/support.asp, as that should help resolve any issues.

If that does not help, you can contact the people who provide course assistance via the following means:

• Email support@cieh-elearning.com, or
• Phone 0207 827 5800.

If you have a business query relating to the operation of this service, please feel free to contact us as below.

Please note that Transparency Data provides the IT operation of the website only and that all data is entered by, and the responsibility of, local authorities.

TransparencyData Ltd
No. 2 The Square
Long Crendon
AYLESBURY
HP18 9AA
Tel: 01844 202321

Paul Hiscoe 07717 610511
phiscoe@transparencydata.co.uk

Paul Osborne 07737 274428
posborne@transparencydata.co.uk

Registered in England and Wales no 5331312

Vat no 854850305