Scores on the Doors

Help Index

About the service

Description
This page and it’s related links are populated with useful background information for the service such as BACKGROUND, HISTORY,...

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Find a business

Description
There are two access points to food hygiene ratings, via a local council’s home page using FIND A COUNCIL or from this page which allows you to...

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Rating Description

Description
This pop up window gives a detailed description for the rating selected. Further information may be found in downloadable documents on the council’s home page. The...

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Business details

Description
This page shows the detailed information for a selected premises and the related inspection ratings. The general contact information, a photograph (if supplied by the...

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Business feedback

Description
Using this page It is possible for a premises to submit a photograph of the establishment along with the address of their web site for display alongside their business...

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Client Home Page

Description
The council home page contains contact information, general notices and also useful documents to download. For information about or to comment on the scheme run by a...

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Certificate production

Description
This page controls the production of award certificates and mailing lists. It is divided into two sections, one for use as part of the normal upload process and the...

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Manual data editor - Business

Description
Any erroneous premises details such as address can be changed on this page. Towards the bottom of this page can be found the list of inspections (by date) held by the...

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Description
A completely new inspection can be added from this page. However it is not recommended except in emergencies as the change must also be applied to the back office...

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Manual data editor - Visit list

Description
From this page individual scores may be modified and documents such as inspection reports added. Comments may also be added or modified. To save any changes, simply...

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Client Details

Description
The council home page contains contact information, general notices and also useful documents to download. For information about or to comment on the scheme run by a...

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Feedback modification

Description
The contact details for the person supplying the feedback are shown and these can be used to confirm any details supplied. The photograph and web address are displayed...

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Feedback list

Description
Premises may supply a photograph and/or web site address for inclusion with their details displayed to the public. They supply this material from the premises details...

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Contact us

Description
All users including our clients are encouraged to give us any comments or suggestions on the service and potential improvements either by phone, email or using the short...

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Control panel

This page is the access point to all the service features specifically available to authorized users. It allows them to manage the information loaded and tailor the way it is presented on the...

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Edit Right to Reply

Description
The contact details are supplied together with the date of the feedback and which information type (such as Food Hygiene) the reply is about. The heading and details of...

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Manage Right to Reply

Description
If this option has been selected in the preferences part of the control panel, premises will be able to send feedback through the service to the local authority. The...

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Client Upload

Description
Inspections are extracted from a back office system using a report which produces an excel format file. A standard format called csv is used to upload to the Scores on...

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Disclaimer - Council

Description
The viewing and use of data supplied by this service is subject to ‘Terms and Condition’. Furthermore users are asked to read and accept a disclaimer before...

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Disclaimer - General

Description
The viewing and use of data supplied by this service is subject to ‘Terms and Condition’. Furthermore users are asked to read and accept a disclaimer before...

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Home page

Description
The information found on this web site is supplied by local authorities as part of their obligations under the Freedom of Information Act. It is supplied in the form of...

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Client login

Description
Registered users such as local authority staff, restaurant guides etc. may log on here. If a user is already logged on then the user's control panel will be presented....

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Business right to reply - Form

Description
This facility is available if the council has chosen to offer this option. If this is not shown at the bottom of the page then the council concerned has chosen not to...

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Search

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Find a council

Description
This, together with FIND A BUSINESS, are the routes to finding the score you are looking for. This page will take you to the council’s home page...

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Usage Statistics

Description
The service splits it’s supplied statistics into two sections namely usage and compliance. The usage statistics page displays the number of requests for...

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